You must follow our terms and conditions whenever you use, browse, register or place an order with It is your responsibility to know what our latest terms and conditions are.

Please also read our Privacy Policy and information on Delivery and Returns as they are a part of these terms.

Use of our website

You must, only use our website for lawful reasons.

You must not use our website in a way that is against the rights of anyone else, or that stops or limits how it is enjoyed by others.

We are not to blame for any loss or damage to you for anything that you use on our website.

We own or license all of the rights on our website, which includes copyright.

You can only use, download and print our content for your own personal use. We must agree in writing before you can use our content for anything else. If you do not have our written agreement, you must not:

  1. Copy / reproduce, use or deal with any of our website content.
  2. Modify or share any of our website content for any reason.
  3. Reproduce, crawl or frame our website from anywhere else.

Journalists please contact ourselves which you will find details below, if you would like use our photography or any other content on our website.


Product descriptions will always try to give you the most up-to-date product information but sometimes we do get it wrong.

This may include:

  1. Not having the right details for the product.
  2. Different product packaging than shown.
  3. Changes in the product colour.*
  4. Showing the wrong amount of stock.**

*This can be caused by differences on your computer screen, different browsers uses or on the device as the actual colour of the product may be different from our website.

**The amount of stock that we show on our website is a guide. We will confirm the quantity of stock we have when we confirm the order you have placed with us.

If we find anything wrong with the stock or product information, we may not process your order.

Product pricing

If you choose to shop in store or online the prices will be the same.

From time to time we offer promotions that may be only available in store or only online.

Product Purchasing

There is no contract between you and Crafty4Art when you place an order on our website. We will manage your order only when you have received a confirmation email from us.

Voucher Codes

Valid voucher codes may be used only, these codes are not available in store. Voucher codes cannot be used in conjunction with any other offer or deal. To redeem the discount online, please enter the Voucher code at the Checkout. Vouchers may not be exchanged for cash and are non-transferable. Crafty 4 Art reserves the right to terminate any vouchers.


Order data

When you place an order with us, you can go to ‘My Account’ at any time to browse your order history. We have a privacy promise to keep all of your data safe and secure, as set out in our Privacy Policy.

Order confirmation

We will send you a receipt of your order in an email. Please read and check the details carefully to make sure that they are correct.

If the details are not right, or if you need any help, please contact us our Customer Services team on 01253 733 821 from Monday to Friday, between 10am and 5pm. Or email the Customer Services Team. We will need to know any changes to your details before we send your order or it may be delayed.


We are not responsible for any delay in delivery if you are not there to collect your order when it arrives. It is your responsibility to tell the courier company, to arrange re-delivery or collection.

Our Delivery and Returns page has further information, including delivery countries, our Returns Policy and your Right to Cancel.

Head Office Address

Crafty 4 Art,
Tudor Buildings,
3 South Westby Street,
Lytham. FY8 5JE

Telephone: 01253 733 821 Fax: 01253 733 821