Crafty 4 Art is committed to protecting your privacy online.

Here we explain:-

  1. How we collect information.
  2. What we do with it.
  3. What controls you have.

You can find all other information about our website in our Terms and Conditions.

What data is collected?

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

We collect personal information through the use of cookies and from the information that you send to us when you:-

  1. Visit our website.
  2. Create an account.
  3. Order products.
  4. Join our email mailing list / newsletter.

We also monitor who uses our website. For example, we may collect information about you like the type of internet browser you use, the website from which you have come to ours and your IP address (the unique address which identifies your computer on the internet, much like a house number). This lets us improve our website and your experience.

Privacy promise

At Crafty 4 Art we know how important it is to keep your personal information, safe and secure online. When you give us your personal information, we will only share your details with the couriers who deliver your parcel. We will only send them the data that they need and we make sure that they keep your personal information safe and secure. The Information we send to them is your name, address, telephone number and email address. We will not and do not pass your details on to anybody else.

We promise that:

  1. We will never pass your personal details on to anyone else, or for any reason, other than the couriers for delivery.
  2. Any information that we collect from you is held securely.

Security

Account security

You are solely responsible for your account security, password and any activities on it. We are not responsible for anything that may happen if you do not protect your password or account.

Phishing scams

Phishing scams try and trick you into giving your personal or sensitive information to a fake person. Usually by an email or phone call from someone pretending to be from a real company.

Do not share your personal information with anyone who calls and says that they are from Crafty 4 Art. If we need to get in contact with you, you will be asked to call us back on our main Customer Service telephone number which is 01253 733 821.

Please tell our Customer Service Team straight way if you think someone is trying to trick you into giving them your details. Call us on 01253 733 821 from Monday to Friday, between 10am and 5pm and until 4pm on weekends. Or email the Customer Services Team.

Contact Us

You can get in contact with our Customer Services Team by telephone or email :

    1. Telephone: 01253 733 821 from Monday to Friday, between 10am and 5pm.
    2. Email the Customer Services Team.

Your rights

You have the right to ask for access to the personal data which we may hold or process about you. You also have the right to ask us to correct any mistakes in your data.

Right to prevent marketing

We offer an email mailing list / newsletter. We never sell your data to anyone else. You have the right to ask us to stop using your personal data to send you the Crafty 4 Art email mailing list / newsletter. You can opt-out any time by using the ‘Unsubscribe’ link at the very bottom of the email.

Cookie policy

We use cookies on our website so that you can use everything on it. – Like saving favourite products and ideas to your craft drawer and logging into your account. Cookies also help us to understand how you use our website so that we can continue to improve it.

Crafty 4 Art’s cookies are read-only and set by our website. They cannot have a virus or get any personal information from your computer.

What are cookies?

Cookies are tiny text files saved on your computer when you go to some web pages.

Any website can put cookies on your computer. But your browser (for example Internet Explorer, Google Chrome or Firefox), will only allow some cookies to protect your privacy.

It is usual that a cookie will contain the following:

      1. A website address, for example http://www.crafty4art.co.uk.
      2. Its ‘lifetime’ (how long it will be held on your computer for).
      3. Its value, usually a unique string of letters and / or numbers.

First-party and third-party cookies

      1. First-party cookies are saved to your computer by the website that you are on.
      2. Third-party cookies are saved to your computer by a website that gives content to the one that you are on. So, if you watch a YouTube video on our website, YouTube may save its own cookie to your computer.

A website can only read the cookies that it makes. So, other websites cannot read the cookies we save to your computer and we cannot read any cookies saved by them.

How to manage cookies on your computer or mobile device

You can browse Crafty 4 Art’s website with no cookies allowed on your computer or mobile device, but you will not be able to add items to your wishlist or products to your shopping basket.

In your web browser settings (for example Internet Explorer, Firefox or Google Chrome) you can:-

      1. Check the cookies on your computer;
      2. Remove all or some of them; and;
      3. Set rules on when you want cookies to be allowed.

We advise that you visit www.aboutcookies.org for help on how to manage cookies in your web browser.

To manage cookies on your mobile phone, tablet or other mobile device we advise that you check the device’s manual.